PRIVACY & COOKIES

GDPR & PRIVACY POLICY

Privacy Policy

We care about your privacy. This privacy policy explains how we collect and use personal information. For questions about privacy and data protection, please contact us. Contact information can be found at the bottom of this page.

When you contact us, e.g. to purchase a product or a service from us, you accept our data protection policy and our processing of your personal data. You also agree that we use electronic communication channels to send information to you.

In order to offer you our services and products, we need to process your personal data as described below. We do this with the greatest possible consideration for your privacy.

What information do we collect?

Collection and use of data

This data protection policy covers data collected online and offline, including personal data that we may collect through several different channels, such as websites, social media, contact by phone or email and other events. We may combine personal information collected in one way (eg a website) with personal data collected in another (e.g. at trade fairs or customer meetings).

Information that you provide to us.

You can directly or indirectly give us information about yourself and your company in several different ways, such as when you make a request for a product or service that we sell, when you order something from our website, notify that you want receive newsletters, interact on our social media, buy or receive financing, or when you contact us by email, letter or phone. This information can be:

Personal and contact information - name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number, etc.

Payment information - invoice information, bank account number, etc.

Information we collect about you.

When you get in touch with us, we may collect information about (please note that we do not necessarily always collect all the data below):

Personal and contact information - name, date of birth, social security number, invoice and delivery address, e-mail address, mobile phone number, etc.

Information about products/services - details regarding the products or services you have bought/shown interest in buying.

Financial information - any credits, liabilities, or negative payment history.

Historical information - previous purchases, payment, and credit history.

Device information - e.g., IP address, language settings, browser settings, time zone, operating system, platform, and screen resolution.

Geographical information - your geographical location.

The information you provide to us, the information we collect about you and information about the products/services and the financial information, is generally necessary to enter a contractual relationship with us, while the other information we collect is generally necessary for other purposes, which you can read more about below.

What do we do with the information?

All data is used to provide, perform, and improve our services. We process personal data for the following purposes based on the following legal grounds:

Purpose of the treatment Legal basis for the treatment

("why is the treatment necessary")

To confirm your identity and verify your personal and contact information. Perform our contractual obligations to you.

To fulfill our obligations to our customers and suppliers, and to provide our customers and other stakeholders with information, products and services. Perform our contractual obligations to you.

To ensure that content is presented effectively to you and your device. Perform our contractual obligations to you.

To perform risk analysis, risk management and to prevent fraud. Comply with applicable law and other legitimate interests.

To comply with applicable laws, such as anti-money laundering and accounting laws. Comply with applicable legislation.

Who can we share the information with?

To perform our obligations to our customers and other stakeholders, we may transfer to, or share the information with, third parties such as suppliers or subcontractors, authorized resellers and distributors or service providers. We take all reasonable legal, technical and organizational measures to ensure that the data is handled securely and with an adequate level of protection when transferring to, or sharing with, such third parties.

Authorities

We may provide the necessary information to the relevant authorities if we are required to do so by law or if you have agreed that we do so.

What we will NOT do with the data

We will not sell the collected information to third parties.

Management of the information

Where do we process your personal data?

We process the data within the EU/EEA. We take all reasonable legal, technical and organizational measures to ensure that the data is handled securely and with an adequate level of protection.

How long do we save the data?

We store data for as long as is necessary to fulfill the purpose for which the data was collected, or to carry out our commitments and for as long as required by statutory storage periods, in particular as regards accounting requirements.

Your rights of access, correction and deletion

Right to access your data. You have the right to request a copy of the information we have about you and verify the information we have about you.

Right to rectification. You have the right to correct incorrect or incomplete information about yourself.

Right to be deleted ("the right to be forgotten"). You have the right to request deletion of your personal data in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may come from accounting and tax legislation. What we do then is to block the data that we are obliged to save, from being able to be used for purposes other than fulfilling such legal obligations.

OUR USE OF COOKIES

Cookies & similar techniques

We use cookies, web beacons and similar technologies (collectively called "cookies") to improve your experience on our website.

What are cookies?

Cookies are small text files consisting of letters and numbers. These are sent from our web server and saved on your device as below. We use different cookies:

Session cookie is a temporary cookie that expires when you close your browser or app.

Permanent cookies are cookies that remain on your computer until you delete them, or they expire.

First-party cookies are cookies set by the website you visit.

Third-party cookies are cookies set by a third-party site.

Web beacons are small transparent graphic images that can be found in emails.

Similar technologies are technologies that store information in your browser or in your device in a way like cookies and web beacons.

Why do we use cookies?

The cookies we use normally improve the services we offer you. Some of our services need cookies to work, while others exist to make our services more flexible for you.

How can you control the use of cookies?

Your browser or device usually allows you to change the settings for the use and scope of cookies. Go to the settings of your browser or device to learn more about how to adjust the settings for cookies. For example, you can choose to block all cookies, only accept first-party cookies, or delete cookies when you close your browser.

Keep in mind that some services may not work if you block or delete cookies.

Contact Us

If you have questions about data protection or cookies or if you want information about the information we have about you, request correction of it, transfer it, limit its processing, object or request deletion of it. You can do this most easily by contacting us using the contact information you find at the bottom of this page.